Introduction
Welcome to Interactive Instructors. This privacy policy is tailored for our business-to-business (B2B) software as a service (SaaS), which is provided to organizations and involves processing personal information (PI) of their staff members. This policy outlines our practices concerning the handling, use, and protection of this PI.
Scope of Policy
Our service is designed for organizational use, where businesses sync their staff data with our platform. The PI processed on our platform typically originates from the businesses (our customers) and pertains to their staff members. This policy applies to this PI and outlines our responsibilities and practices in handling such information.
Data Collection and Use
Type of Data Collected: The PI we process may include:
- Names and job titles of staff members.
- Business contact information (such as work email addresses).
- Service usage data specific to staff members (like login times and feature usage).
Purpose of Data Collection: The collected PI is used for:
- Enhancing the user experience of our SaaS service for staff members.
- Providing personalized service features to our customers.
- Communicating with our customers regarding service updates and support.
- Account management and billing purposes.
GDPR Compliance
As a processor of PI under GDPR, we are committed to:
- Ensuring lawful, fair, and transparent processing of PI.
- Limiting the use of PI to the purposes stated in this policy.
- Implementing data minimization principles.
- Maintaining accuracy and up-to-date information.
- Storing PI only as long as necessary for the stated purposes.
- Safeguarding the integrity and confidentiality of PI.
Data Sharing and Disclosure
We adhere to strict confidentiality principles and do not share PI with third parties for marketing or unrelated purposes. Disclosure occurs only:
- To comply with legal obligations.
- To protect our rights or the safety of others.
Data Security
Robust security measures protect the PI on our platform, including:
- Encryption of data.
- Regular security audits.
- Compliance with industry-standard data protection practices.
User Rights
Under GDPR, staff members of our customer organizations have certain rights concerning their PI, which they can exercise through their employer:
- The right to access, rectify, erase, restrict, or object to processing of their PI.
- The right to data portability.
Changes to This Privacy Policy
We reserve the right to modify this policy and will notify customers of significant changes.
Contact Information
For inquiries or concerns about our privacy practices, please contact:
