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Explore the commonly asked questions about our platform
A: If you haven't received your login details, please check your spam folder first. If you still can't find them, contact our support team for assistance.
A: Currently, Interactive Instructors is optimized for use on desktop via the Google Chrome browser. We're working on expanding compatibility to other browsers.
A: At the moment, Interactive Instructors does not support the option to alter the speed or tone of the digital humans’ voices. We aim to include more customization options in future updates.
A: Absolutely! Interactive Instructors is designed to support a wide range of applications across various departments including sales, customer service, finance, manufacturing, and IT, helping meet sales targets and maintain brand presence.
A: Yes, refunds can be requested within 10 days of credit card payment by contacting our support team. Refunds are processed within 72 hours.
A: For any technical issues, please reach out to our support team via email or the contact form on our website. We aim to resolve all technical inquiries as swiftly as possible.
A: Interactive Instructors empowers sales teams with AI-driven, real-time conversations to engage potential customers effectively, thereby enhancing lead conversion and helping meet sales targets.
A: Yes, one of the core functionalities of Interactive Instructors is to capture and digitize the expertise of departing staff, creating interactive training modules that ensure knowledge continuity.
A: We are committed to making our platform accessible and are continually working to comply with accessibility standards. For specific accessibility features or requests, please contact our support team.
A: Yes, our platform offers detailed analytics to help you understand user engagement levels, learning outcomes, and areas for improvement. These insights can guide your business strategies.
A: No, our platform is designed for ease of use, allowing non-technical users to create engaging modules. We also provide resources and support to help you get started. Additionally, we present an option to enlist our consulting services for getting started if you are not sure where to.
A: The free trial offers full access to the platform's features for 7 days. Once trial is completed the starting point is 50 users minimum in the organisation.
A: We are continuously working on improving the platform, including expanding access to mobile devices. Stay tuned for future updates on this!